Shipping & Refunds

• Standard Shipping: Most orders are processed within 1-2 business days. Standard shipping usually takes 2-7 business days, depending on your location within Australia.
• Express Shipping: Available for faster delivery, typically within 1-3 business days.
• Free Shipping: Orders over a $100 qualify for free shipping. 
• International Shipping: Free international shipping for orders over $150

Tracking: You’ll receive a tracking number once your order has been dispatched.

Important Notes: Shipping delays may occur due to high demand or external factors like public holidays.

Refunds Policy

• Damaged or Defective Products: If your item arrives damaged or defective, we will gladly offer a refund or replacement. To process your claim, please provide proof of the damage by sending clear photos of the product and packaging within 7 days of delivery.

• Requesting a Refund: Contact our customer service team with your order number, a description of the issue, and photographic evidence. We will assess the claim and notify you of the approval or rejection of your refund.

• Refund Processing: Approved refunds will be processed within 5-10 business days and returned to your original payment method.